Warranty Policy

0908408439
Road 81, Hamlet 1, Toc Tien Commune, Phu My Town, Ba Ria - Vung Tau Province
Warranty Policy
Date Submitted: 30/12/2020 07:23 AM

The following provisions apply to orders for newly manufactured goods:

If the purchase is a mutual commercial transaction, it is agreed that the obligation to report defects is met in accordance with the Commercial Law No. 36/2005/QH11, passed by the National Assembly of the Socialist Republic of Vietnam on June 14, 2005, effective from January 1, 2006. Notification of defects is considered valid if DECKER receives written notice within two working days of receipt of the goods or discovery of the defect.

If a defect is identified or occurs during the warranty period, DECKER has the right, at its discretion, to resolve the issue through replacement, repair, or subsequent delivery. If the defect persists after two attempts, the purchaser retains their statutory warranty rights.

The warranty becomes void under the following conditions:

Products and accessories subject to natural wear and tear are excluded from the warranty.

Remaining stock and goods damaged during transit are considered new goods unless explicitly marked as used.

Independent warranty claims by the manufacturer or DECKER remain unaffected by the above provisions.

Share:
Other news:
Zalo
Hotline